Setting limits takes two minutes and gives you real control over deposits, bets and session time. Our cool-down tool pauses deposits and bets for 1 to 48 hours while login and withdrawals stay open.
Claim £9,500 Welcome BonusAt Kingdom Online Casino we give every account access to a set of controls that let players adjust how they play without closing their account outright. These sit alongside our casino section and can be adjusted at any time from the account area.
Deposit limits, bet limits, loss limits and session time limits can all be set for periods from 24 hours to 1 week. Once a deposit limit is in place it can be lowered but not raised again until the period ends. A cool-down of 1 to 48 hours pauses deposits and bets straight away; login and withdrawals remain available during that time, and the full transaction history stays visible so you can review past activity before deciding on a limit.
Self-exclusion is handled by email only — requests made through live chat are not processed. Exclusion can be set for a minimum of 1 day or made indefinite, and once confirmed it cannot be shortened. Players who want a longer, formal break can also use the Curaçao eGaming self-exclusion form, which covers a minimum of 6 months. We also reference a 5-question self-test alongside the self-assessment tools from GamCare and Gamblers Anonymous for anyone unsure whether their play has become a problem.
The table below sets out the actual time windows and channels attached to each tool, so you can see what applies before changing a setting.
| Tool | Duration / detail |
|---|---|
| Cool-down | 1 to 48 hours; deposits and bets paused, login and withdrawals stay open |
| Deposit limits | 24 hours to 1 week; can be lowered but not raised mid-period |
| Bet limits | 24 hours to 1 week |
| Loss and session limits | Available, set from the account area |
| Self-exclusion | Minimum 1 day or indefinite; by email only; cannot be shortened |
| Curaçao eGaming self-exclusion | Minimum 6 months, via the external form |
Shorter tools like the cool-down suit a brief pause, while email self-exclusion or the Curaçao eGaming form fit a longer or permanent break.
Account tools are only part of staying in control, so we also point players toward outside support. We reference Gamblers Anonymous, Gambling Therapy and GamCare as sources of help, alongside a short 5-question self-test that mirrors the self-assessment formats used by GamCare and Gamblers Anonymous. None of these require an account change first — they can be used at any point.
For players who want to restrict access at device level rather than through the account, we list blocking software including NetNanny, CyberPatrol, BetBlocker and GamBan. These work independently of the account settings described above and can be installed on the device used to play, which is a useful backup if a household shares a computer or phone.
If a limit or exclusion request needs following up, or if a question comes up about how a tool works, our team can be reached through the channels listed on our support page. Questions about how account settings interact with an active bonus, including wagering already in progress, are best checked against the terms on our bonus page before a limit is changed, since wagering and balances are not reset by a cool-down.
Reading time 3 min — Last reviewed Oct 9, 2026
